In our recent webinar event with Dana Wasson HRLF members had the opportunity to hear Dana’s perspective on the importance of improving the customer experience. We also gained further insight about how the customer experience is directly linked to a company’s ability to improve their internal employee experience. During this month’s HRLF huddle we would like to invite our members to share their perspectives on this important topic. Please join us on Tuesday October 27th to share your thoughts with colleagues and to participate in the ongoing conversation about this topic as well as other key topics and current challenges faced by HR leaders in 2020.