Join us on October 22, 2024 for a half-day seminar to learn practical strategies on mediating conflict in the workplace. Conflict arises when individuals clash over values, motivations, perceptions, ideas, or desires, affecting the dynamics within their respective groups or teams.
Conflict is often rooted in assumptions, misunderstandings, and inadequate communication and often unveil deeply ingrained unmet personal needs at their core. When teams are in conflict, it can have a negative impact on productivity and morale, hurting your organization’s mission and culture. Conflicts are frequently mishandled by leaders who lack the necessary mediation skills.
In this workshop, Freddi Donner and Kim Grabovsky will present strategies and share recorded sessions/case studies for effectively mediating conflicts. They will delve into the underlying causes of conflict and provide strategies to foster a healthy dialogue, mutual understanding and appreciation for diverse perspectives.
Participants will roleplay through various workplace scenarios and can expect to gain practical frameworks to apply in both professional and personal settings. Additionally, Freddi and Kim will offer complimentary 15-minute consultations to further discuss individual situations following the session.
Freddi Donner, PCC is a Professional Certified Coach (PCC) specializing in team development and leadership development based on the power of clear communication and interpersonal skills. Freddi founded Business Stamina in 2004 after more than two decades as a corporate marketing executive and successful entrepreneur. She is certified by the International Coach Federation and is an Authorized Facilitator of Team Coaching International and 6 Team Condition and other team evaluation tools.
A specialist on team engagement, leadership skills, communication styles, and stress management, Freddi provides team and individual coaching for public and private companies, government agencies, and associations. Most of her clients are technical experts who want to learn to connect better with a variety of personality types for the sake of being a more profound leader and increasing followership.
EXPERIENCE
- Over 20 years of experience as a Professional Coach
- Prior to coaching worked in corporate in marketing, communications, and design
- Passion for working with technical experts who are now leading and managing others.
TRAINING + CERTIFICATIONS
- Certified Master Practitioner of NLP*, 2005 (*Neuro-Linguistic Programming)
- Wellness Inventory Certification, 2007
- The Center for Executive Coaching, 2010
- ACC, ICF Coaching Certification, 2011
- MBTI Certification, 2011
- Language and Behavior Profile Certification. 2013
- Emotional Intelligence: EQi 2.0. 2015
- TCI Certified Team Performance Coach (CTPC) Program. Completed 2016
- Action Learning Certified Facilitator, 2017
- PCC, ICF Coaching Certification, 2017
- Facilitator - 5 Dysfunctions of a Team, 2018
- Certified Team Diagnostic Survey Advanced Practitioner, 6 Team Conditions, 2020
- Trust at Work® Certification, 2021
- Organization and Relationship Systems Coaching...ORSC™ Fundamentals 2022
- Working Genius™ Certification 2023
PERSONAL
Freddi is married and has three grown sons, three grandchildren and another on the way. She loves working out, reading, playing golf and is currently learning to speak Spanish. She volunteers as a mentor for young professional women finding their way.
Kim Grabovsky, MCC is a Master Certified Coach (MCC) who champions a range of multicultural professionals, from emerging leaders to senior executives, tomaximize their global impactthroughstrengths-based coaching. Kim is committed to empowering her clients to better understand themselves, giving them clarity, confidence, and energy that support them in leading themselves and others. Kim’s coaching approach is a combination of art and science. When Michelangelo was asked how he created such masterful works of art, he said "he merely saw the angel sleeping in the marble and carved until he set him free". This is how Kim regards her clients. She sees the greatness that lies within them and helps them chip away at limiting beliefs and behaviors. This sets them free to embrace their powerful essence that was lying dormant beneath their self-imposed restrictions. Kim’s approach is balanced by an established process through which she uncovers what’s important for her clients, and then helps them tap into their own natural strengths and values to reach their goals and stay on track. She does this in a gentle and compassionate way through deep listening, creating awareness, and asking powerful questions.
EXPERIENCE
- Prior to coaching, 9 years as an account executive in mortgage banking
- Passion for supporting high achievers to get out of their own way, in order to serve the greater good
- Works with clients to become more effective and confident in the workplace, build trusting and influential relationships, and leverage their natural strengths to make a profound positive impact
EDUCATION + TRAINING + CERTIFICATIONS
- Organizational and Relationship Systems Coach (ORSC)
- Coach U Certified Graduate Designation (CUCG), Coach U
- B.A. Psychology with a Certification in Business Administration, University of Texas at Austin
- Assessment Certifications: Leadership Circle Profile, Thomas-Kilmann Conflict Mode Instrument, Emotional Intelligence (EQi 2.0, EQi 360), MBTI, Everything DiSC
PERSONAL
Kim is a Filipina-American who loves nature and being outside, hiking through national parks, history, traveling, learning about other people and cultures, studying the Bible, learning Russian, and spending time with her Ukrainian husband, family and friends.
AGENDA
8:00am - Registration + Breakfast + Networking
8:30am - Introductions and types of conflicts in the workplace
8:45am - Root causes of conflict and differences. Ask audience what they are dealing with
9:00am - Introduce two models for mediation/facilitation of conversations with case studies
9:30am - Demonstration from recorded session
10:00am - Discussion
10:30am - Second demonstration and discussion
11:15am - Open conversation with the audience
11:30am - Close
ORDER TO QUALIFY FOR 3 HRCI + SHRM CREDITS
PROGRAM ATTENDANCE IS REQUIRED
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